I had the pleasure of having an amazing conversation with Heather Hansen around the topic: is your Leadership on mute?

Heather Hansen is a global communication specialist, trainer, TEDx speaker, and author.

We covered the following topics:

• How leaders can improve communication within their teams.
• How to develop UNMUTED leaders and organizations.
• Cross-cultural Communication.
• Accent bias – how accents impact hiring decisions, leadership progression, and bias in humans and AI.
• How to listen with Empathy and Press Mute once in a while.